How can I check the status of my order?
Once an order has been placed, it is sent as quickly as possible to one of our fulfillment centers, where your item will be posted.
Please see below for delivery times according to your location.
What are the shipping times?
Delivery time to UK and Europe: 1 to 2 weeks
Delivery time to North America (Canada and USA): 2 to 3 weeks
Delivery time to Africa, South America and Asia: 2 to 3 weeks.
How do I place an order?
Simply choose your items from the drop-down menu on the product page and click on the "Add to cart" button, then follow the steps to complete your order. We'll prepare your order and send you a confirmation e-mail when your parcel has been dispatched!
Can I change my mind?
If you change your mind for any reason, you can return items within 30 days of receipt, provided they are unworn, unwashed and unused, and in their original packaging.
Please contact us if you have any questions about: support@elytstep.co.uk